Te Ratonga Whakatere i te Mātūtū Tūpuhi

Storm Recovery Navigation Service

Storm Recovery Navigators help you access the information, services and support you need to plan your recovery from severe weather disasters.

About Your Navigator service

Your Storm Recovery Navigators are here to connect you to the resources and information you need to navigate your way through the coming months and beyond.

Due to the generous support from Ministry of Social Development, Auckland Council are able to partner with non-government organisations and iwi partner groups. Our Navigators are based in our partner community organisations to support impacted whānau and families. I AM Mangere, Affirming Works, Siola and South Seas are four organisations that are available to help Mangere directly.

You should know

Visit Storm recovery documents to read Navigator support information in Tongan, simplified Chinese, Samoan, Korean, Hindi and te reo Māori.

What Navigators do

Your Navigators offer a free and confidential service to:

  • provide you with one-on-one support and assistance

  • make sure you have the most up-to-date information, while connecting you to other support agencies like Work and Income, Ministry of Business, Innovation and Employment and New Zealand Claims Resolution Service.

  • help you gain access to specialist services like insurance, legal and budget advice

  • update you on grant applications and financial assistance available

  • support you with housing, tenancy issues, temporary accommodation and resettlement

  • help you access other social and health services, like counselling and GP services.

How to contact your Navigator service

You can contact us:

Partner Navigators

Like Storm Recovery Navigators, Partner Navigators connect individuals and whānau with resources, services and information to help their recovery journey.

Our partners include:

  • South Seas Healthcare Trust

  • Affirming Works