COVID-19 Related
Have you tested Positive?
Do not panic, there is help available. You need to read the new process if you have tested positive.
If you are self-isolating because you have COVID-19 or are identified as a Close Contact you can request support for a range of services through the Ministry of Social Development. Please note you do not need to be a client to access this support.
You can complete their form on their website or call the COVID-19 Welfare line: 0800 512 337
They can help you with:
food and essential items
mobile data so you can keep in contact with friends and whānau
support for personal care or daily tasks
talking to your employer if you are worried about your leave or pay
mental health support
support with family or sexual violence.
If your symptoms get worse, shortness of breath contact your GP immediately. For urgent support services, please connect directly with the listed orgs of Community Connectors and Food Hubs: https://www.familyservices.govt.nz/directory/
Local support services for Mangere
Budgeting & Family Support (formerly Mangere Budgeting Services) - Call 0508 22 22 83
MUMA - Manukau Urban Maori Authority, appointment only call 0800 MUMAFB (0800 686 232)-Must call before 10am to ensure you reach them before shut off
St Vincent de Paul Society - South Auckland - Call Onehunga 0800 680 090 - If you are new, please register first svdpak.org.nz. Call Otahuhu 09 270 4088 or email reception@stvinnieotahuhu.org.nz - Pre booked food parcels and pick ups only.
South Auckland Christian Foodbank - Call 0508 242 643 Mon-Fri 9am-5pm
Affirming Works - Call 0800 023 3476
Salvation Army - Appointment only call 09 262 2332 Mon-Fri 10am-4pm
NZ Red Cross - COVID-19: We are in this together. As New Zealand moves through COVID-19 Alert Levels, we urge you to stay safe, keep connected and follow all guidance from the government
Southseas Food Hub - call 0800 311 331
Other Support
Mangere Free Open Street Pantry (Pataka Kai). South Auckland Open Street Pantry's is a grassroots, crowdsourced solution movement to address immediate and local need
If you live in Otara/Papatoetoe - please contact Otara Health click here. Or collect free masks and hand sanitiser from OKV click here
If you live in Manurewa - please contact The Pride Project click here
Need support regarding family harm, mental health, disability or wellbeing space?
Please contact the following local organisations:
Te Whānau Rangimarie - All people live in healthy, safe and loving homes. Call 09 275-1230 or email admin@twr.org.nz
Paerangi - Nau mai, haere mai, welcome to Paerangi. Here you can find COVID-19 information in Te Reo Māori, Easy English, Sign language and audio
Pacific Peoples - Here you can find COVID-19 information in various Pacific languages or can call 0800 ola lelei (0800 652 535)
Free call or text 1737 at any time to connect with a trained counsellor
Womens Refuge - 0800 REFUGE
Shine Helpline - 0508 744 633
Alcohol and Drug Helpline - 0800 787 797
CADS - 09 845 1818
Youthline - 0800 376 633 or by free texting 234
Samaritans - 0800 726 666
Outline (LGTB) - 0800 688 5463
Depression Helpline - 0800 111 757
Suicide Prevention Helpline - 0508 828 8865
MSD or Unity Against COVID-19 Info
MSD Support Click here and list of phone numbers here - Unity Against COVID-19 website here
All enquiries via 0800 559 009 or Mymsd app if you have this
Prepare Pacific or call 0800 21 12 21
Contact us if you are needing any further support legal or connections regarding mandatory ruling of the vaccines
Need support with finding a job or training provider?
Please contact or visit the following local organisations:
CONNECTED - Mangere based. Call 029 928 8019 or email Angela.Calvert001@msd.govt.nz
The Red Book Agency - based @ Mangere Town Centre Library. Call 021 866 956 or email theredbooknz@gmail.com
Do you need Business Start Up, Business or Employment Support?
MSD update: Wage Subsidy will be open and available Friday 20th August for those who are self employed or contractors. Need more info? Visit MSD website here.
Please contact the following local organisations:
Mangere Law Centre - For free legal support/advice regarding COVID related issues call (09) 275 4310 or 0800 100 254.
CONNECTED - Mangere @ MSD/Work and Income Employment Centre
93 Mascot Avenue, Auckland 2022 or email Angela.Calvert001@msd.govt.nz
Some Helpful Info Links:
Minimum rights of employees – other language translations » Employment New Zealand
Employment rights Samoan and Tongan: (Not specific to covid but provides a good start point)
Aiātatau ma matafaioi pito maualalo faalegaluega | Samoan (employment.govt.nz)
Pacific Business Covid support zoom from MPP
Ministry for Pacific Peoples — COVID-19 support for Pacific Business (mpp.govt.nz)
Other local organisations that help during COVID-19 Lockdowns:
Mangere Connect - Neighbourhood Support. During any lockdowns caused by COVID-19 you may contact them anytime for support of your elderly whanau providing daily friendly phone calls, check in a welfare calls/visits. You can follow them on Facebook or you can join them as a volunteer. Email ns4mangere@gmail.com
Check with your school to access your SWiS Worker - Social Workers In Schools (SWiS) is a school based community social work service. SWiS are qualified, registered social workers who work alongside students and whanau to support finding solutions to challenges that may impact on children's education and well-being.
ME Family Services - Please contact your normal ME staff person if you need support either by mobile or email or in an emergency contact Peter Sykes 021792023 or peter@mefsc.org.nz
